📋 Legal & Platform Rules

Mel Bat Terms and Conditions

These terms govern your use of the Mel Bat platform. Please read them carefully before registering or placing any bets. By creating an account, you agree to everything set out here.

Last updated: January 2025

What These Terms Cover

A quick overview of the main areas covered in Mel Bat's Terms and Conditions. Full details are in the sections below.

Account Eligibility

You must be at least 18 years old to register at Mel Bat. One account per person is allowed. Providing false information during registration is grounds for immediate account closure and forfeiture of any balance.

Deposits & Withdrawals

Mel Bat supports bKash, Nagad, and Rocket for all transactions. Deposits are credited instantly. Withdrawals are processed within a few hours subject to verification. Minimum and maximum limits apply per transaction.

Bonus Terms

All bonuses at Mel Bat come with wagering requirements that must be met before withdrawal. Bonus funds and real money are kept separate until wagering is complete. Abuse of bonus offers will result in cancellation.

Account Security

You are responsible for keeping your Mel Bat login credentials secure. Never share your password with anyone. If you suspect unauthorised access to your account, contact support immediately so we can lock it down.

Prohibited Behaviour

Collusion, use of bots, arbitrage betting, and any form of fraud are strictly prohibited on Mel Bat. Accounts found engaging in these activities will be suspended immediately and balances may be voided pending investigation.

Responsible Gaming

Mel Bat is committed to responsible gaming. Players can set deposit limits, session time reminders, and request self-exclusion at any time. These tools are available in your account settings and through our support team.

1. Acceptance of Terms

By accessing or using the Mel Bat platform — whether through the website at mel-bat.org or through the Mel Bat mobile app — you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and Mel Bat.

If you do not agree with any part of these terms, you must not use the Mel Bat platform. Continued use of the platform after any update to these terms constitutes acceptance of the revised version. Mel Bat recommends checking this page periodically so you are always aware of the current terms.

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These terms apply to all users of Mel Bat, including registered members and visitors who browse the platform without an account. Registering an account means you accept these terms unconditionally.

2. Eligibility & Registration

To register and use Mel Bat, you must meet the following eligibility requirements without exception:

  • You must be at least 18 years of age at the time of registration.
  • You must be registering for yourself — not on behalf of another person.
  • You must not already hold an active or previously suspended Mel Bat account.
  • You must provide accurate, complete, and up-to-date personal information during registration.
  • You must not be on any self-exclusion list or have been excluded from Mel Bat previously.

Mel Bat reserves the right to request identity verification documents at any time. This includes a government-issued photo ID and proof of address. Failure to provide these documents within a reasonable timeframe may result in account suspension and withholding of pending withdrawals until verification is complete.

Only one account per person is permitted. If Mel Bat identifies multiple accounts belonging to the same individual, all accounts may be closed and any balances forfeited. This applies regardless of whether different payment methods or email addresses were used.

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Mel Bat takes underage gambling seriously. Any account found to be registered by a person under 18 will be closed immediately and all funds returned to the payment source after verification.

3. Account Management

Your Mel Bat account is personal to you. You are solely responsible for all activity that takes place under your account, including bets placed, deposits made, and any changes to account settings. Mel Bat will not be held responsible for losses resulting from unauthorised access caused by your failure to keep your credentials secure.

You must keep your registered email address, phone number, and payment details up to date. Outdated information can delay withdrawals and prevent our support team from verifying your identity when needed.

  • Never share your password or PIN with anyone, including Mel Bat staff — we will never ask for your password.
  • Log out of your account when using shared or public devices.
  • Enable any available two-factor authentication options for added security.
  • Report any suspicious activity on your account to support immediately.

Mel Bat reserves the right to suspend or close any account that violates these terms, shows signs of fraudulent activity, or where the account holder has become ineligible to use the platform. In such cases, Mel Bat will communicate the reason for closure where legally permitted to do so.

4. Deposits & Withdrawals

Mel Bat supports deposits and withdrawals via bKash, Nagad, and Rocket — the mobile banking services most widely used by players in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT).

Deposits: Funds deposited via bKash, Nagad, or Rocket are credited to your Mel Bat account instantly in most cases. Minimum deposit amounts apply and are displayed at the time of transaction. Mel Bat does not charge fees on deposits, though your mobile banking provider may apply their own charges.

Withdrawals: Withdrawal requests are processed by the Mel Bat finance team. Most withdrawals to bKash, Nagad, or Rocket are completed within a few hours of the request being submitted. During peak periods or where additional verification is required, processing may take longer. Minimum and maximum withdrawal limits apply per transaction and per day.

  • Withdrawals can only be made to a payment method registered in your name.
  • Mel Bat may request additional verification before processing large withdrawals.
  • Bonus funds cannot be withdrawn until all associated wagering requirements have been met.
  • Mel Bat reserves the right to delay or decline withdrawals where fraud is suspected.

All deposits and withdrawals at Mel Bat are processed through encrypted, secure channels. Your financial information is never stored on Mel Bat servers in plain text.

5. Bonuses & Promotions

Mel Bat offers a range of bonuses and promotions to both new and existing players. These include welcome bonuses, reload bonuses, free bingo tickets, referral rewards, and seasonal promotions. Each offer comes with its own specific terms, which are published on the relevant promotion page.

The following general rules apply to all Mel Bat bonuses unless a specific promotion states otherwise:

  • Bonuses are credited to a separate bonus balance and cannot be withdrawn directly.
  • Wagering requirements must be completed before bonus-derived winnings can be withdrawn.
  • Wagering requirements are calculated based on the bonus amount unless stated otherwise.
  • Only certain games contribute to wagering requirements — contribution percentages vary by game type.
  • Bonuses have an expiry period. Unused bonuses and associated winnings are forfeited after expiry.
  • Each bonus offer is limited to one per player, household, IP address, and payment method.

Mel Bat monitors bonus usage and reserves the right to cancel any bonus and void associated winnings if it determines that a player is exploiting promotions in bad faith. This includes but is not limited to placing low-risk bets to clear wagering requirements, using multiple accounts, or coordinating with other players to abuse offers.

6. Betting Rules

All bets placed on Mel Bat are subject to the specific rules of the game or event being wagered on. These rules are available within each game or betting market. By placing a bet, you confirm that you have read and understood the applicable rules.

  • Bets are final once confirmed. Mel Bat does not accept requests to cancel or amend confirmed bets.
  • Minimum and maximum bet limits apply per game and per market. These are displayed before you place your bet.
  • In the event of a technical error during a game or bet settlement, Mel Bat reserves the right to void the affected bets and return stakes.
  • Mel Bat uses certified random number generation for all casino and slot games. Results are independently verified.
  • Live casino games are subject to the rules of the specific table and dealer. Mel Bat's platform rules apply in addition to game-specific rules.

Mel Bat reserves the right to limit bet sizes or restrict access to certain markets for any player at its discretion, particularly where unusual betting patterns are detected. This is a standard risk management measure and does not imply any wrongdoing on the part of the player.

7. Prohibited Activities

The following activities are strictly prohibited on the Mel Bat platform. Engaging in any of these will result in immediate account suspension and may result in legal action:

  • Fraud and money laundering: Using Mel Bat to process illegally obtained funds or to disguise the origin of money.
  • Collusion: Coordinating with other players to gain an unfair advantage in any game or market.
  • Use of bots or automated software: Using any software, script, or tool to automate betting or game play.
  • Arbitrage betting: Systematically exploiting differences in odds to guarantee profit regardless of outcome.
  • Bonus abuse: Creating multiple accounts or using other methods to claim bonuses more than once.
  • Chargebacks: Initiating payment disputes or chargebacks with your mobile banking provider after depositing at Mel Bat.
  • Impersonation: Registering using another person's identity or payment details.
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Mel Bat actively monitors all accounts for suspicious activity. Where prohibited behaviour is confirmed, balances may be voided and the matter referred to relevant authorities.

8. Responsible Gaming

Mel Bat is committed to promoting responsible gaming among all players. Betting should be an enjoyable activity, not a source of financial stress or personal harm. Mel Bat provides the following tools to help players stay in control:

  • Deposit limits: Set daily, weekly, or monthly limits on how much you can deposit.
  • Session time reminders: Receive notifications after a set period of play.
  • Reality checks: Regular prompts showing how long you have been playing and your net position.
  • Self-exclusion: Temporarily or permanently exclude yourself from the Mel Bat platform.
  • Account cooling-off: Take a short break from betting without fully closing your account.

These tools are available through your account settings or by contacting the Mel Bat support team. Requests for self-exclusion are processed immediately and cannot be reversed during the exclusion period. Mel Bat takes these requests seriously and will not send promotional communications to self-excluded players.

If you are concerned about your gambling habits or those of someone you know, please visit the Responsible Gaming page for more information and support resources.

9. Privacy & Data

Mel Bat collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions. By registering at Mel Bat, you consent to the collection and use of your data as described in that policy.

The data Mel Bat collects includes registration information, transaction history, betting activity, and device/browser data. This information is used to operate the platform, verify your identity, process payments, prevent fraud, and improve the Mel Bat experience.

Mel Bat does not sell your personal data to third parties. Data may be shared with payment processors, identity verification services, and regulatory bodies where required by law. All data sharing is governed by appropriate data protection agreements.

10. Limitation of Liability

Mel Bat provides its platform on an "as is" basis. While we work hard to keep the platform running smoothly and securely, we cannot guarantee uninterrupted access or that the platform will be free from errors at all times.

  • Mel Bat is not liable for losses resulting from platform downtime, technical errors, or interruptions beyond our reasonable control.
  • Mel Bat is not responsible for losses resulting from a player's failure to follow these terms or the rules of individual games.
  • Mel Bat's total liability to any player in connection with their use of the platform is limited to the amount deposited by that player in the 30 days preceding the claim.
  • Nothing in these terms limits Mel Bat's liability for fraud, gross negligence, or any liability that cannot be excluded by law.

Betting involves risk. Players accept that they may lose money when using Mel Bat and that Mel Bat is not responsible for those losses provided the platform has operated correctly and in accordance with these terms.

11. Changes to Terms

Mel Bat reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "last updated" date. For significant changes, Mel Bat will notify registered players via email or an in-platform notification.

It is your responsibility to review these terms periodically. Continued use of the Mel Bat platform after changes have been published constitutes your acceptance of the updated terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

12. Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, the Mel Bat support team is available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live Chat: Available through the Mel Bat website and app at any time.
  • FAQ: Visit our FAQ page for answers to common questions.

When contacting support about a terms-related matter, please include your registered email address and a clear description of your query. Our team will respond as quickly as possible and always within 24 hours.

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Mel Bat support is staffed by real people who understand the platform. You will not be dealing with automated responses when you reach out about account or terms-related issues.

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Agree to the Terms? Join Mel Bat Today

Register in under two minutes, deposit via bKash or Nagad, and start playing on Bangladesh's most trusted betting platform.

18+ only. Please play responsibly. By registering you confirm you have read and accepted these Terms and Conditions.